Efficient communications are central to the smooth running of many of today's businesses. Whilst this is a relatively easy to achieve goal in the central office environment, it becomes more difficult to extend seamless communications to branch offices, home workers, mobile users, and customers, be they home, office or mobile-based.

Branch Offices

Extending your communications infrastructure to your branch offices has become much more cost-effective in recent years with the reduction in cost of high speed links. Using either dedicated links or using a VPN to create your own private network on top of the Internet, you can seamlessly connect geographically disperse sites, ensuring that your staff can communicate as and when they need.

Home Workers

The rollout ADSL has enabled many homes to benefit from the same quality of Internet access as businesses. This means that home users can also take advantage of a VPN to connect themselves to the office network seamlessly and work as if they were in the office.

Mobile Users

Mobile users - such as laptop-equipped Sales Reps - can now take advantage of high-speed GPRS networks from mobile phone suppliers to dial in securely to your office network. Much quicker than the previous GSM based dial-up solutions, the GPRS connections allows mobile users to have a direct connection into the office and take advantage of all the features office-based workers have access to.

Customers

Your customers can be given access to controlled areas of your network in exactly the same ways as detailed above. In addition, you can take advantage of technologies such as SMS, MMS in addition to the traditional email and faxing to keep your customers up to date and informed of any pertinent information, be it delivery information, fault resolution, or any other situation where prompt communications are essential

To learn more about how any of these technologies can be integrated into your business please contact us.